A Hotel Associate is the primary point of interaction for guests at a hotel. They are responsible for offering excellent customer support, managing check-ins and check-outs, and addressing guest issues. Furthermore, they often perform tasks such as responding to phone calls, scheduling rooms, and providing information about the hotel and its facil
A Front Desk Agent is the initial point of interaction for guests at a resort. They are responsible for delivering excellent customer service, managing check-ins and check-outs, and resolving guest concerns. Moreover, they often carry out tasks such as taking phone calls, booking rooms, and providing information about the hotel and its amenities.
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